Ordering / Shipping Questions
I want to place and purchase my order online, then drive to Bruttles to pick it up. Can I do this?
Yes, you can! When you place your order online you will come to the 'Shipping Calculation' page, simply select the 'Walk-in Pick Up' radio button. When you check out through PayPal simply select the 'No shipping address required' radio button in the shipping information section.
How soon can I pick up my candy after ordering it?
After submitting your order, you will first receive two e-mails from Bruttles.com: one confirming that the order was placed and one confirming that your payment was processed successfully. You will then receive a confirmation e-mail from Bruttles that the item is ready for pickup.
Please wait until receiving the Bruttles's confirmation e-mail before going to the store.
Do I need to bring anything with me when I pick up my In Store order?
For your protection, only you or someone authorized by you may pick up your merchandise. You, or the authorized person, must bring a copy of the confirmation e-mail you received from Bruttles. Upon arrival at either the Davenport Hotel Candy Shoppe or the Valley Candy Shoppe, you will be asked for the following:
- A copy of your confirmation e-mail from Bruttles (or your order number)
- Again for your protection, a Bruttles customer service representative will have you sign for your merchandise.
If I have problems with my order, whom should I contact?
Please contact Bruttles directly if you have any concerns regarding your order. The confirmation e-mail you received from Bruttles should contain contact information. You can also send an email to Bruttles via this website.
Candy making questions
What does Bruttles mean?
A cross between peanut butter and peanut brittle
How old is Aunt Sophia now?
She was 103-1/2 when she passed away in 2001.
Who developed the Bruttle?
Carol Measel did along with Aunt Sophia's help.
Does your family work with you?
Yes, Amy is our main cook, Jessica my daughter-in-law works 20 hours a week helping with paperwork and packaging. My dad does all our repairs and remodeling. My husband, friends and family have been a constant source of help especially at Christmas time when we work two shifts.
Still have questions? Contact us
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